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Privacy Policy

Effective Date: March 27, 2026  |  Last Updated: March 13, 2026

UnblurImage AI ("we," "our," or "us") operates the website https://unblurimage.ai and provides AI-powered image enhancement and unblurring services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our Service. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

1. Information We Collect

1.1 Information You Provide Directly

  • Account Information: When you register or sign in via a third-party authentication provider, we receive your name, email address, and profile picture from that provider.
  • Payment Information: When you purchase a subscription or one-time credit package, payment transactions are processed by our third-party payment processor. We do not store full credit card numbers or sensitive payment card data on our servers. We may retain transaction IDs, order status, and billing amounts for record-keeping purposes.
  • Communications: If you contact our support team, we collect your email address and the content of your message.

1.2 Information Collected Automatically

  • Usage Data: We automatically collect information about how you interact with the Service, including pages visited, features used, timestamps, and session duration.
  • Device and Browser Information: We collect browser type, operating system, screen resolution, language settings, and a unique device identifier generated via device fingerprinting technology, used to manage free usage limits.
  • IP Address: We collect your IP address for security, fraud prevention, and geographic analytics purposes.
  • Cookies and Similar Technologies: We use cookies and local storage to maintain your session, remember your preferences, and analyze Service usage. See Section 7 for details.
  • Log Data: Our servers automatically record certain information, including your IP address, browser type, referring URLs, and error logs.

1.3 Images You Upload

When you upload an image for processing, the image is transmitted to our servers and processed within our secure cloud infrastructure. Processed images are temporarily stored on secure cloud storage to allow for download. We do not use your uploaded images to train our AI models without your explicit consent. Images are automatically deleted from our servers within 24 hours of processing unless you have saved them within your account.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain the Service.
  • To process transactions and manage your subscription or credit balance.
  • To authenticate your identity and manage your account.
  • To enforce free usage limits and prevent abuse of the Service.
  • To send transactional emails such as payment confirmations and subscription renewal notices.
  • To respond to your inquiries and provide customer support.
  • To monitor and analyze usage trends and improve the Service.
  • To detect and prevent fraudulent activity, security breaches, and other harmful conduct.
  • To comply with applicable legal obligations.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data on the following legal bases:

  • Performance of a Contract: Processing necessary to provide the Service you have requested, including image enhancement and account management.
  • Legitimate Interests: Processing for fraud prevention, security, and improving our Service, where such interests are not overridden by your rights.
  • Legal Obligation: Processing required to comply with applicable laws and regulations.
  • Consent: Where we have obtained your consent, such as for marketing communications. You may withdraw consent at any time.

4. Sharing of Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

  • Payment Processors: We share necessary transaction information with our payment processing partners to complete purchases and manage subscriptions.
  • Cloud Infrastructure Providers: Our Service relies on reputable cloud computing and storage providers to process and host your images and data securely.
  • Analytics Providers: We use third-party analytics services to analyze usage data. These services may receive anonymized or aggregated data.
  • Authentication Providers: We use a third-party authentication provider to enable secure sign-in. That provider's privacy policy governs data collected during the authentication process.
  • Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of UnblurImage AI, our users, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website prior to such a transfer.

5. Data Retention

We retain your personal information for as long as your account is active or as necessary to provide you the Service. You may request deletion of your account and associated data at any time by contacting us at [email protected]. We may retain certain information for longer periods where required by law or for legitimate business purposes such as fraud prevention and financial record-keeping.

  • Uploaded images (temporary): Automatically deleted within 24 hours of processing.
  • Saved images: Retained in your account until you manually delete them or request account deletion.
  • Account data: Retained until account deletion is requested.
  • Transaction records: Retained for up to 7 years to comply with financial regulations.
  • Server logs: Retained for up to 90 days.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include HTTPS encryption for all data transmissions, access controls, and secure cloud infrastructure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use the following types of cookies and similar technologies:

  • Essential Cookies: Required for the operation of the Service, including session management and authentication. These cannot be disabled without affecting core functionality.
  • Analytics Cookies: Used to understand how users interact with our Service. These collect anonymized, aggregated data and are only activated with your consent where required by applicable law.
  • Preference Cookies: Used to remember your settings and preferences across sessions.
  • Device Fingerprinting: We use device fingerprinting technology to generate a unique device identifier stored locally in your browser. This is used solely to manage free usage limits and prevent abuse of the Service, and is not used for advertising or cross-site tracking purposes. Where required by law (such as under GDPR), this processing is based on our legitimate interest in preventing abuse, and you may object to it by contacting us.

You can manage or disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the Service. Where required by applicable law, we will obtain your consent before placing non-essential cookies or activating tracking technologies.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete personal data.
  • Right to Erasure: Request deletion of your personal data ("right to be forgotten").
  • Right to Restriction: Request that we restrict processing of your personal data.
  • Right to Data Portability: Request a copy of your data in a structured, machine-readable format.
  • Right to Object: Object to our processing of your personal data for direct marketing or based on legitimate interests.
  • Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time.
  • California Residents (CCPA): You have the right to know what personal information is collected, the right to opt out of the sale of personal information (we do not sell personal information), and the right not to be discriminated against for exercising these rights.

To exercise any of these rights, please contact us at [email protected]. We will respond to verified requests within 30 days.

9. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that differ from those of your country. Where required, we implement appropriate safeguards, such as Standard Contractual Clauses, to ensure your data is protected in accordance with applicable law.

10. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected] and we will promptly delete such information.

11. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. For significant changes, we may also provide notice via email. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: